Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

Mirae Aged Care Cabramatta is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This policy outlines how we collect, use, and protect any information you provide when using our website.

By using this website, you agree to the terms of this policy. Mirae Aged Care Cabramatta may update this policy from time to time. We encourage you to review this page periodically to stay informed of any changes.

? Information We Collect

We may collect the following information:

  • Name
  • Contact details, including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to enquiries, surveys, or service improvement

For more details, please refer to the Cookies section below.

? How We Use Your Information

We collect this information to better understand your needs and provide improved services. This may include:

  • Maintaining internal records
  • Improving our services and website experience
  • Responding to enquiries and providing requested information
  • Sending updates or relevant information (where consent is provided)
  • Conducting feedback or service improvement activities

? Security

We are committed to ensuring your information is secure. Appropriate physical, electronic, and administrative safeguards are in place to protect your personal information from unauthorised access or disclosure.

? Cookies

Cookies are small files placed on your device to help improve your browsing experience.

We use cookies to:

  • Analyse website traffic and usage
  • Understand user preferences
  • Improve website functionality and performance

Cookies do not give us access to your device or personal data beyond what you choose to share.

You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect your website experience.

? Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over those websites and are not responsible for their privacy practices.

We recommend reviewing the privacy policies of any external sites you visit.

⚠️ Controlling Your Personal Information

You have the right to control how your personal information is used.

You may:

  • Opt out of marketing communications when completing forms
  • Withdraw consent at any time by contacting us
  • Request access to the personal information we hold about you
  • Request corrections to any inaccurate or incomplete information

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your consent.

? Contact Us

If you would like to:

  • Access your personal information
  • Update or correct your details
  • Withdraw consent

Please contact us:

? info@miraeagedcare.com.au
? 1300 220 927

? Cookies We Collect

Our website may use standard cookies to improve functionality and user experience. These may include:

  • Session and website performance cookies
  • User preference and language settings
  • Analytics and traffic monitoring tools

These cookies are used for statistical and functional purposes only and do not store sensitive personal information.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections if needed
  • Choose how your information is shared
  • Be involved in decisions about your care

Complaints or Concerns

If you have any concerns about your privacy, please contact us. We are committed to resolving issues promptly and respectfully.

You can also contact the Office of the Australian Information Commissioner (OAIC) if needed.

? Your Privacy Matters

Mirae Aged Care Cabramatta is committed to protecting your privacy and ensuring transparency in how your information is handled.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

Cookie Name Purpose / Description
SESSION_ID Maintains your session while you browse the website.
USER_PREFERENCES Stores your preferences such as language or settings for a personalised experience.
COOKIE_CONSENT Records your consent to the use of cookies on our website.
ANALYTICS Collects anonymous data about how visitors use the website (e.g. pages visited, time spent).
TRAFFIC_LOG Helps us understand website traffic and improve site performance.
FORM_DATA Temporarily stores information entered into forms to improve user experience.
SECURITY_TOKEN Helps protect against unauthorised access and ensures secure browsing.